Let’s be honest—most people dread filing a claim.

We’ve all had that sinking feeling when something breaks. You brace for the hassle, the hold times, and the hoops. But with America’s Preferred Home Warranty (APHW), you can toss that dread out the window.

Here’s why.

It’s Simple. Really.

Our claims process is just three easy steps:

1. File your claim.
Call us or file online to get your claim number.

2. Choose your contractor.
Pick any licensed contractor you trust, and schedule them at your convenience. Once they diagnose the issue, we’ll speak with them directly before any repairs begin.

“We ask your contractor specific questions about what’s failed and what the estimated cost is,” says Michelle, an APHW Customer Service Supervisor. “We then research the parts and make a determination based on your warranty. We’ll review that decision with you and explain your options clearly.”

3. Get paid—fast.
Once repairs are complete, you or your contractor can choose from several quick and easy payment methods.

What About the Fine Print?

We get it. You’re wondering, “What’s the catch?”

There isn’t one. We follow the warranty contract—plain and simple. And the best part? It’s easy to understand. Our Terms and Conditions are under three pages long, plus state-specific info. No legal gymnastics required.

Need it zoomed in? We’ll send you a PDF you can read comfortably.

Our People Make the Difference

Our customer service team is known for going above and beyond. When you call, you’re not just a number. You’re a homeowner, and we’re here to help.

“We dig deep for the information we need,” Michelle says. “Our goal is always to make a determination in the homeowner’s favor, when the contract allows it.”

And our customers notice:

  • “I couldn’t ask for a better experience.” —Matt W., Google Review
  • “Very easy claim process and professional customer service.” —Rick G., HomeWarrantyReviews.com
  • “My customer service rep took excellent care of me.” —Laurie S., Yelp
  • “Got me taken care of quickly!” —Kimberly, MyReputation.com

See for Yourself

We don’t expect you to take our word for it. But give us a chance, and you may be surprised by how smooth the APHW claims process can be.

We’re here when you need us—ready to help, ready to listen, and ready to make your day a little easier.

Click HERE to get a free quote today!