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Because That’s Just What We Do

Have you ever avoided salespeople? I don’t appreciate a forceful sales pitch either… but not all salespeople are like that. Definitely not Suzann Blades—as far as she’s concerned, friendship is far more important.

“I truly do care about every one of the real estate agents I work with,” said the America’s Preferred Home Warranty (APHW) Area Sales Manager. “If you give me business, I appreciate it, but I reach out because I sincerely want to know how you are doing.”

Times Are Hard

Like everyone else, social distancing dramatically changed Suzann’s routine. Her typical day used to involve visiting agencies, meeting real estate agents for coffee or trainings, or delivering updates about their clients’ home warranty experiences. Now finding new ways to make and continue those connections without actually being around people—but this isn’t really new to her.

“We’re used to dealing with various disasters in Louisiana,” Suzann said, indicating events like Hurricane Katrina. “We mobilize and get things done, and we check on each other because that’s just what we do: We care. Now we’re all working together to come up with a different way of doing business.”

Honesty Helps

This straightforward integrity and caring attitude have earned Suzann loyalty within the real estate community over the years. “I’ve had agents go out of their way to stand up for me when I’m not even in the room,” she said. “They know that no matter when they call, I’m going to pick up and I’m going to do what I can to help.”

And Suzann has a message, both for real estate agents and everyone else: “As strong Americans, we will get through this,” she said. “This is a time to reflect, but we will make it through this gauntlet and rise above it.”

Louisiana real estate agents can get in touch with Suzann at 225.400.7447 or

Call 800.648.5006 today to find your state’s area sales manager, or visit APHW.COM for more information.

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