Home warranty reviews: Friendly service! | America's Preferred Home Warranty Skip to main content

Home warranty reviews: Friendly service!

A blue compass points to excellence

Customer service representatives are the backbone of America’s Preferred Home Warranty (APHW). Read what real homeowners have said on Google about our award-winning team and how they’ve helped them with APHW claims:

Rebecca Bias | Ohio Homeowner
“Christina was extremely accommodating and patient! She helped me through a difficult situation indeed!”

Leslie Moser | South Carolina Homeowner
“Excellent customer service. Fast claims process. Communication throughout the process from the company. Definitely would recommend.”

Daniel Mehraban | North Carolina Homeowner
“Terri was the best. Such a great and professional customer service I received from her. She was very knowledgeable in her job and answered all questions that I had. Very respectful in communication and nice and friendly in conversation. Appreciate Terri!”

Black woman smiles and takes notes from a customer on the phone

Gordon Couch | Tennessee Homeowner
“Faith was wonderful in helping us to find our warranty number and to start a new claim. 100% recommend APHW and Faith.”

Brenda Starr | Alabama Homeowner
“Bridgette, my customer service representative, was knowledgeable, professional, and courteous with attention to details. Thank you!!”

Tyler England | North Carolina Homeowner
“Great customer service when filing my claim. I picked a contractor of my choice to come out to my house for the repair and they approved it. I paid the contractor directly and [APHW] reimbursed me. My check was in the mail the following week. Would recommend checking them out!”

Patrick Slattery | Ohio Homeowner
“Sherry was very helpful and was able to answer all my questions to move my claim forward. Thanks for all your help Sherry!”

Caucasian woman adjusts her headset while smiling at a customer's comment

Donna Pelletier | Tennessee Homeowner
“Christina was very efficient, friendly & helpful. She made it easy to open my claim.”

D’ante Pickett | Georgia Homeowner
“Faith helped us plenty with this warranty and went extra lengths to fulfill our needs. We truly do appreciate her assistance.”

Raghunath Paralkar | Michigan Homeowner
“Great team & quick support. Customer support is great!”

Our team is here 24/7/365 to make sure you always have someone ready to help. Call us any time at 800.648.5006 for more information.

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