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Employee testimonial: Real support when I needed it

Toney needed help — a positions merger had eliminated her previous job. She had a friend who’d mentioned an opening at America’s Preferred Home Warranty (APHW) to her, so, “I got a hold of Mary and… Read More

Employee testimonial: Grown into leadership

In the world of customer service, few success stories match the journey taken by Wenche, a Bilingual Contact Center Manager who joined America's Preferred Home Warranty (APHW) in January 2017. Wenche… Read More

Employee feedback: ‘There’s always a better way’

Are team member contributions important to you? Everyone at America’s Preferred Home Warranty (APHW) supports and encourages them—and Tyler was pleasantly surprised when his ideas were not just heard… Read More

For Top Producer Renée, ‘Opportunities at APHW unfold’

How do you determine if a future employer’s goals align with yours? For Area Sales Manager (ASM) Renée, a collaborative company culture and a focus on employee success made all the difference. APHW… Read More

Employee review: “We all learn together”

Sometimes a simple experience is worth sharing. That’s what Accounts Receivable Clerk Sam has with America’s Preferred Home Warranty (APHW), and she wouldn’t have it any other way. Sam started with… Read More

Employee review: Room and support for growth

“I’ve never worked for a company like this before.” You might think Lashonda meant a home warranty company, but when she joined America’s Preferred Home Warranty (APHW), it wasn’t the product that… Read More

Employee testimonial: Support in sobriety

Twelve-hour shifts weren’t cutting it; Zach needed to spend more time with his 4-year-old daughter. So in October 2021, he followed his friend Gunner from 13 years in the food service industry to… Read More

Employee testimonial: There’s space to try new things

Have you ever felt stuck? Alexis knew she wanted to stay with America’s Preferred Home Warranty (APHW), but her role was becoming unsatisfying. Alexis started at APHW in September 2019. She was… Read More

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