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APHW named a finalist in the 2023 Stevie® Awards

America’s Preferred Home Warranty (APHW) was named a Finalist today in the Most Valuable Response by a Customer Service Team category in the 17th annual Stevie® Awards for Sales & Customer… Read More

How APHW prevents leadership ego from taking over—so we can keep serving you

We’ve all seen it happen: A company gets big, they start thinking they’re too big to fail, and the business falls apart. It’s said that pride goes before the fall; but what if it could have been… Read More

APHW carries MLK’s mantle by ‘putting legs to our dreams’

This Dr. Martin Luther King, Jr. (MLK) Day, we celebrate how far we’ve come as a society, while continuing to strategize and engage in steps that propel us all forward. To commemorate Dr. King’s… Read More

Home warranty reviews: ‘Patient with an old lady’

Age may be ‘just a number’, but at 82 years old, when your air conditioner goes out in Louisiana in August, you need it fixed FAST—preferably with as little stress as possible. That’s exactly what… Read More

Employee testimonial: There’s space to try new things

Have you ever felt stuck? Alexis knew she wanted to stay with America’s Preferred Home Warranty (APHW), but her role was becoming unsatisfying. Alexis started at APHW in September 2019. She was… Read More

Employee testimonial: ‘We’re all achieving the same goal’

The last time Lynette shared her story, she’d just been promoted to supervisor after three years as a Customer Service Representative (CSR) for America’s Preferred Home Warranty (APHW). Today she… Read More

APHW helps homeowners ‘take moments of misery and make moments of magic’

A company’s ability to quickly address customer concerns is pivotal to doing business well. At America’s Preferred Home Warranty (APHW), we pride ourselves not only on our fast response times, but… Read More

Our agreement is easy to read—truly!

What if reading a contract was easy? What if the company highlighted all the important parts you need to know—even repeating key points—and put the main claims process in a super convenient spot?… Read More

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